Inventory: Is the receipt showing each item you shipped and its condition. Check and inspect your goods as they come off the truck. If you miss something, no worries, you have 90 days to file a claim.

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Do Not Sign Blank Documents * Be informed and plan ahead. And never sign any blank documents. 99% of the movers out there are honest, but it's possible to run into one that wants to take advantage of you.

Additional Charges for Flights of Stairs * Flight Charge: A charge for carrying items up or down flights of stairs. Time is money to movers, and a flight of stairs adds time to the overall move. So don't be surprised to see the extra charge.

Having High Value Goods * Having Released Value coverage when your goods are valued at more than 60 cents per pound per article could give you a giant headache. You will certainly have problems if you have damaged goods and you didn't disclose the proper value. Please notify your mover in writing about items of unusually high value.

Are You Packing Your Own Boxes * If you are packing your own boxes don't expect the mover to take liability for damage to the contents unless the box has been severely damaged or crushed

Moving Terms - Expedited Service * Expedited Service: An agreement with the mover to perform transportation by a set date. There can be delays due to weather in the winter. Most movers are on time and reliable and will do their best to be there on the set date. Time is money to movers.

Moving Terms - Tariff Rules * Tariff: A list of rates, rules, regulations, and available services. Each moving company publishes its own tariffs and these must be provided to you upon request.

Moving Terms - Carrier * Carrier: The mover transporting your goods. In long distance moves, your carrier will probably have a very large truck, that could carry many households along with yours.

Filing a Complaint With the FMCSA * File a complaint with the FMCSA www.nccdb.fmcsa.dot.gov or call 1-888-368-7238. They can't help you repair damaged goods or find loosed items, but they can put the mover on notice.

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Moving Company Agent * Agent: A local moving company authorized to act on behalf of a larger, national company. Usually the agent will handle preparing for a long distance move such as packing.

Plenty Of Insurance * Make sure you have ample insurance to cover your goods. If you have expensive furniture, this is a must. Have the right amount of insurance to cover any loss or damage during your move. Ask a lot of questions when insuring your goods.


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